User Guide & Setup
This page will help get you started and teach you about some of the app's available features.
Should you need additional assistance, please contact our Digital Services Support Team during normal business hours at 888.897.9330 or firstname.lastname@example.org.
Please note that all account-specific information such as balances, account names, transaction history, eStatements, bill pay, and payee information will automatically transfer to your new app. Once you have successfully downloaded the new app, you may log in immediately using your existing online banking username and password.
For additional security, the app will prompt you through a multi-factor authentication process. You will have the option to receive a call or text with a verification code. You may also be prompted to read and accept the Terms and Conditions. The new and enhanced features such as login methods (fingerprint, pin, and password), security and text alerts, and display criteria can be set up using the settings menu within the app.